PART I: Incomplete Sentence

Directions: You will see a sentence with a missing word. Four possible answers follow the sentence. Choose the best answer to the question and fill in the corresponding oval on your answer sheet.

  1. Now That the company has changed ownership, we can expect to __________ a great many changes to our staff and structure.
  2. __________ direct link exists between acidic soil and tooth decay, according to public health officials.
  3. Passengers are hereby notified that all luggage __________ one hour before the scheduled departure time.
  4. People who do not __________ with the rules set forth in this notice will be asked to leave.
  5. __________ in large quantities is not necessarily an indication of its quality.
  6. The new security guard on the first floor is __________ person that everyone like him.
  7. No one is allowed on the _____________ without a pass from the security desk.
  8. The cost of the necklace depends _____________ the quality of the gold.
  9. We have _____________ responsibility for the budget to Samantha, so Max is no longer in charge of it.
  10. I wish I _____________ the answer to your question so I could help you.
  11. We ask that all important correspondence be sent by registered _____________ certified mail.
  12. The assistant jumped up on a chair and screamed when he saw a mouse _____________ across the lounge
  13. _____________ the plumber could repair the toilet, he still would not do it.
  14. The laborer were _____________ with mud after spending all day digging the ditch.
  15. _____________ his joining the group late, his manager is confident that he will fit right in.
  16. I filed my report last week, but now I wish I _____________ .
  17. The doctors will be ready to go home as soon as they _____________ their rounds.
  18. Vice President D' Agostino had her driver _____________ her husband at the airport.
  19. Mrs. Kurtoglu is a fast learner, and she has __________ mastered the drafting techniques.
  20. We have to complete the project because we still have a __________ obligation
  21. Who __________ how many of our clients can contact us at our new office?
  22. The advertising staff has been working hard but has not finished the campaign __________
  23. The high gross __________ product is an outcome of their work ethic.
  24. Our company has chosen the Swedish vendor __________ they guarantee the best after-sales service.
  25. The employee manual needs to be revised because much of the __________ is out of date.
  26. Most small business owners are required to file their taxes __________ .
  27. We plan to hire a number of new staff members and will have to __________ our workspace in order to have room for them.
  28. Because of the strong economy, there has been an increase in exported __________ imported goods.
  29. If Fujikin, Inc. __________ more available capital, they would have expanded their European operations.
  30. __________ the patient's condition get worse, the nurse will call in an internist.
  31. For reasons of public safety, the firefighters will not respond __________ the call is verified.
  32. All shareholders must fill out a __________ slip in order to get money.
  33. The training staff does not have to attend the meeting, __________ they will anyway.
  34. I will never forget __________ the beautiful country of Thailand during the summer after I graduated from college.
  35. You can get __________ from the company for any money you spend on business travel.
  36. Our friends offered __________ us some of their camping equipment for our trip to the mountains.
  37. All trainees __________ eighty hours of instruction by the end of March.
  38. After we announced the job opening, we received hundreds of __________ for the position.
  39. I broke a tooth when I __________ into a piece of hard candy.
  40. If Dr. Puri did not like jazz, he __________ to it so much

PART II: Text Completion

Direction: You will see four passages each with three blanks. Under each blank are four answer options. Choose the word or phrase that best completes the sentence.

Questions 41-43 refer to the following letter.

Creek and Chung, Accountants
1040 Stone WaySeattle, Washington 39108-2662

July 12, 20 ---
Mr. Hugh Ferrer
400 East Pine Street
Seattle, Washington 39108-2662

Dear Mr.Ferrer:

We are mid-sized accounting firm. Our staff members have expressed dissatisfaction with our current insurance plan, so we are looking into other 41.________. The insurance company we use now has recently

Raised its rates, while at the same time the quality of service has gotten worse. Naturally, we are not happy about paying more and more money for poor service. 42.________, we are interested in learning more about Unity Health Care (UHC)

It would be grateful if you could answer if your program allows employees to choose their own doctors and as our employees have busy work schedules, it is not always 43.________ for them to see doctors during business hours.

Questions 44-46 refer to the following e-mail.

From: Simon Yan
To: Mingmei Lee
Subject: Monday meeting

Dear Mingnai,

I have to leave town for a business trip 44.________ there is an emergency in our Singapore office. I am sorry that I will have to miss our Monday morning meeting, especially because I am eager to see your progress on my company’s new financial. This is an important project for National Bank.

My coworker, Hugh Harrison, will 45.________ me. Hugh plans to look for you at the construction site at 9:00 A.M. You told me that you have some concerns about the project’s budget. Please talk with Hugh about this. While we don’t want to spend a lot of extra money on this building, it is going to be our company’s headquarters and needs to look good. You have an excellent reputation as a Construction Project Manager, so I’m 46.________ that

You can manage the budget and build a fantastic center for us at the same time I will return one week from today. You can e-mail me until I return. Thank you.

Questions 47-49 refer to the following memorandum.

Memorandum

From: Belinda Beilby, Company Presudent
To: Company Vice-President
Re: Reducing electricity expenses

The electric company is 47.________ its rates by 25% next month, so we look at ways to reduce our electricity usage. Below is a list of recommendations. Please distribute this list to the departments in your area.

Ways to Reduce Electricity Expenses
  1. Light: Turn off the lights in meeting rooms when your meeting ends. Turn off the light in the offices before you leave for the day.
  2. Computers: At the day’s end, turn off your computer.
  3. Photocopying: Don’t photocopy and fax documents. Most documents can 48.________ electronically.
  4. Fans/Heaters: Using fans or headers in the office should not be necessary. The building’s temperature is set at a comfortable level. If your office is too cool or warm, please contact the maintenance staff.
  5. Home Office Option: 49.________ employees to work at home one or more days a week saves money in many ways, including on electricity.

Employees who are interested in this option should speak to their supervisors

Questions 50-52 refer to the following announcement.

Sunrise Manufacturers, Inc. announced Friday that its president, Shirley Ocampo, would succeed Louis Freeland as the company’s chief executive officer starting on September 15. Ms. Ocampo, 52, will be the first woman chief executive at the company in its 75-year history.Sunrise Manufacturers is 50.________ manufacturer of farming equipment in the nation.

This is a sector that has traditionally been 51.________ by men, making the appointment of Ms. Ocampo particularly significant. “We have waited a long time for this to happen,” said Marrha Steinway of the National Association of Female Executives. “This is a great achievement for women.” Mr. Freeland, who will retire from Sunrise when Ms. Ocampo takes over his position next month, 52.________ at the company for 25 years.

PART III: Reading Comprehension

Direction: You will see single and double reading passages followed by several question. Each question has four answer choices. Choose the best answer to the question and fill in the corresponding oval on your answer sheet.

Questions 53-54 refer to the following announcement.

As our company plans new products and processes, health, safety and environmental considerations are a priority. We are committed to operating our manufacturing plants and research facilities in a manner that protects the environment and safeguards the health and safety of all people. We will continue to allocate money to improve existing facilities as new safety information is brought to light.
  1. What is the purpose of this announcement?
  2. What will the company do with existing facilities?

Question 55-57 refer to the following report.

The profits for the Wu Company more than doubled in the fourth quarter over profit levels of a year ago. This is due in part to lower operating and administrative expenses. The electronics store chain earned $42.6 million, compared with $21.1 million in the fourth quarter of last year. Total profits for the year are $122.8 million, compared with $48.5 million last year.
  1. How do fourth quarter profits for this year computer to those of last year?
  2. What contributed to the change?
  3. The word chain in line 3, is closed in meaning to

Questions 58-59 refer to the following advertisement.

Data Entry/Clerk
Insurance firm seeks reliable, detail oriented person for operations division. Responsibilities include data entry, filing, and word processing. Good salary and benefits. Pleasant atmosphere. Room to advance.
  1. What is one responsibility of this job?
  2. What is one benefit of the position?

Questions 60-61 refer to the following magazine article.

When you are looking for a new job, you must talk to as many people as you can who work in your field or in related fields. This is called networking. Networking allows you to learn about new areas to pursue and to find out which comparies may need someone with your skills. Networking is a fun and easy way to find out about new opportunities. And when your new job comes along, you will already know some of your colleagues.
  1. What is networking?
  2. What is NOT mentioned as something you can learn from networking?

Questions 62-63 refer to the following memo.

MEMORANDUM

To: All employees
Fm: Donetta Muscillo Safety Coordinator
Date: June 5, 20 --
Sub: Fire door

Employees are reminded that doors designated as fire doors must stay closed at all times. The purpose of fire doors to help direct smoke away from areas where people are working in case of a fire in the building. Even thought the weather is hot and the repair to the company’s air conditioner are not complete, keeping the fire doors open is strictly prohibited.

  1. What is the purpose of the company's fire doors?
  2. Why were employees probably keeping the fire doors open?

Questions 64-66 refer to the following calendar.

FEBRUARY MARCH APRIL MAY
February 4 - February 24
Bonn, Germany
International Jewelry Trade Fair		 March 11 - April 15
Budapest, Hungary
International Furniture Fair

March 12 - March 20
Milan, Italy
Automobile Show

March 15 - March 18
Guangzhou, China
International Shoe Fair

March 20 - March 25
Moscow, Russia
International Textile Fair 		April 16 - April 24
Hannover, Germany
Art and Antiques Fair

April 14 - April 21
Basel, Switzerland
European Watch Fair 		May 27 - June 12
Bath, England
International Computer Exhibit
  1. What does this calendar list?
  2. Which event does not take place in Europe?
  3. If you were a buyer for a dress manufacturer, where should you go in March?

Questions 67-68 refer to the following announcement.

ESTATE AUCTION
An auction for the estate of Raul Diega
will be held on
Saturday, October 3, at 11:00 A.M.
(preview starts t 10:00 A.M.)
Location: 5667 North Hedge Lane

Some of the items to be auctioned
  • 2004 Mercedes
  • China and crystal
  • Oriental rugs
  • Jewelry
  • Stamp collection

Question? Please call Estate Planners at 778-0099 between noon and 5 P.M.

  1. Which of the following items will be auctioned?
  2. When can you start to look at things?

Questions 69-71 refer to the following magazine article.

Historically, the businessperson Has wanted his or her company to grow. Larger companies meant greater success and greater profits. Larger companies also meant more jobs for people in the community. But some companies’ have become so large that they are no longer profitable or practical to run. When this happen, the company may downsize, or deliberately reduce growth. This corporate downsizing is not longer unusual. Major corporations have either already downsized or have announced plans to do so. But the decision to downsize is not always popular with the community, because it means loss of jobs.
  1. Why would a company try to slow growth?
  2. Why may the community dislike the decision to downsize?
  3. The word deliberately in line 12, is closest in meaning to

Questions 72-76 refer to the following article.

M e e t I n g s can waste a great deal if time. But you can make your meeting run more smoothly by following a few simple rules. First, have an agenda. This will help keep you focused on what is important. Next, decide who needs to be involved. More people means less efficient discussion. Finally, keeps the discussion moving. Thank each speaker as her or she finishes and move on the next speaker. This encourages people to make their remarks brief. And don’t for get: What happen after the meeting is more important than what happen during the meeting. The skills use then are more professional and less procedural. So no matter how well you run a meeting, it is the work that Gets done after the meeting that is important.
  1. What is one way to run a meeting well?
  2. What is the purpose of a meeting agenda?
  3. How should you receive other people's comments at meeting?
  4. The word remarks in line 15, is closest in meaning to
  5. The author states that

Questions 77-80 refer to the following announcement.

The Heseltine Corporation
Is moving 60 technical and management-level employees to their new manufacturing plant in the Western United States. Before the move, the company will prepare employees for the cultural changes they will encounter when moving from Urban Europe to a small town in the America West. The employees and their families will attend Special seminars on the habits of Americans. They will learn about the regional vocabulary and the daily life. Without this training, even small cultural difference could cause big misunderstanding.
  1. Where is the new manufacturing plant?
  2. What important part of the moving process is discussed?
  3. Who will attend the seminars in addition to the employees?
  4. What do they learn in the seminars?

Questions 81-85 refer to following two e-mails.

From: “Yvonne Wu” Yvonne@masages.com
To: “Royal Hotel” reservations@royal.com
Subject: Room Reservations

I need a single room with a queen-sized bed for four nights, from March 15 until March 18. Do you have a room available then? I will be attending a conference at the Conversation Center and I understand that your hotel is just two blocks from there. Please confirm this for me as I don’t want to have to walk far or deal with cabs. Also, do you have a pool and weight room? Is there a restaurant located in or near the hotel?

Thank you for your help.

From: “Royal Hotel” reservations@royal.com
To: “Yvonne Wu” Yvonne@messages.com
Subject: Re: for a Business Trip

We do have the type of room that you want. It costs $100 per night. However, for The first night of your stay only, I will have to give you a king-sizes bed as there are no queens available that night. It costs an extra $25. I hope this will suit you. Starting on March 16, you can have the type of room you requested. I can confirm That we are located very close to the Convention Center, just one block further than you thought. it is a very pleasant walk through a park to the Center, and I’m sure You will enjoy it. We do have a pool, but unfortunately it is currently closed for repairs. There is a full-service restaurant, BJ’s, located in the hotel. Hotel guests are entitled to a free breakfast there. Lunch and dinner are also serve and can be charged to your room for your convenience. If you would like to go ahead with your reservation, please send me your credit card information as soon as possible.

  1. When does Yvonne Wu want to begin her stay at the Royal Hotel?
  2. What kind of room does she request?
  3. If Yvonne Wu maker the reservation suggested in the hotel e-mail, how much willshe pay?
  4. How far is the hotel from the Conversation Center?
  5. What is included in the price of the hotel room?

Questions 86-90 refer to the following agenda and e-mail message.

HORIZON OFFICE PROCUCTS, INC.
COMMITTEE MEETING ON MARKETING
THUESDAY, JUNE 15, 20--9:30 A.M. - 11:30 A.M.
PLACE: ROOM2

AGENDA

  1. REVIEW OF CURRENT STRATEGY    BEN NGUYEN
  2. GOALS FOR NEW STRAREGY    BO PARK
  3. FOCUS GROUPS    MARTY TAYLOR
  4. PROJECT TO BEGIN    BARBARA SPENCER
  5. PLANS FOR THE YEAR    RITA PALMER

To: Max Kohler
From: Bo Park
Subject: Committee Meeting

There were serious problems at today’s meeting. We began on time, but Ben wasn’t There, so we had to begin with the second agenda items. Then, thirty minutes after we began, Ben finally arrived and gave his presentation. Marty never came at all. I found out later that he’s been out sick, but in any case his topic was never discussed. Barbara tried to explain her topic, but it was confusing. She did the best she could, but we really needed to hear from Marry first for her presentation to make sense. We couldn’t agree on our next step, so we ended the meeting early, right after Barbara’s talk. When will you return from this business trip? O know none of this would have happened if you had been here.

  1. What was the topic of the June 15 meeting?
  2. What topic was discussed first?
  3. What time did Ben start his presentation?
  4. Who gave the last presentation?
  5. Why didn't Max attend the meeting?

Questions 91-95 refer to the following e-mail and table.

From: “Aras Koca” Aras@apex.com
To: “Clarice Ryan” Clarice@apex.com
Subject: Report on Employees’ Use of Time

Clarice, I agree that waste of work time is a serious issue. The Human Resources Department recently surveyed the employees. They are wasting close to two hours per day.

Here are my ideas to reduce this waste. First we need to agree on what are the most important behaviors to stop. For example, look at items #1. Many people are doing this; however, it is the most difficult to shop. I recommend that we focus on activities #2, #4, and #5.

Making phone calls shows the largest difference between men and woman. Women do this much more than men. We should ask all employees to limit these calls. They should return non-urgent messages at their lunch break.

For#4, we should focus on the younger age group. We will tell them that we are going to check their work accounts for personal messages. For#5, we can ask supervisors to watch this more carefully. Perhaps activity #3 should continuous. This allows employees to know each other and it can increase their motivation. The supervisors will know if someone is spending too much time talking and not enough time working.

Are you available tomorrow? I’d like to meet with you to discuss our next step.

Time Spent on Nonwork - related Activities
  Percentage of employees who do this Three times per week or more
Activity Men Women
1. Surfing the Internet* 85% 83%
2. Making personal phone calls 65% 80%
3. Talking to coworkers** 60% 70%
4. Writing personal e-mail* 45% 45%
5. Taking long breaks 30% 20%
  1. Why was the survey done?
  2. Which is the most popular activity among the employees?
  3. Among which group is writing personal e- mail most common?
  4. Which activity does Area Koca consider the least problematic?
  5. Which activity does Area Koca want supervisors to monitor?

Questions 96-100 refer to the following two letters.

The Printing Press
111 Acorn Parkway
San Antonio. TX 78216-7423

April 6, 20--
Anneliese Clark
Federal Bank
8244 Centergate Street
San Antonio, TX 78217-0099

Dear Ms, Clark:

I have been a customer at your bank for more than ten years. I am a small business owner and have been renting a space for my operations. My company is now ready to expand, and I am looking into buying a small building.

I am interesting in two building. The one I prefer is on Main Street. It would require a $200,000 loan, and I’m not sure if I qualify for that large a loan. There is another building that would suit my needs. The size is right although the location is not as good. I would need to borrow only $130,000 to purchase this building.

I have a good credit record and am carrying only two debts at this time- $5,000 on my car loan and $120,000 on my house. I am hoping to get a thirty-year loan at 5% interest.

I would like to meet with you to discuss this as soon as possible. Would Tuesday, April 21 suit you? If not, I am available any other day that week. I look forward to hearing from you.

Sincerely,
Jeremiah Hernandez

FEDERAL BANK
8244 CENTERGATE STREET
SAN ANTONIO, TX 78217-0099

April 10, 20--
Jeremiah Hernandez
The Printing Press
111 Acorn Parkway
Sam Antonio. TX 78216-7423

Dear Mr. Hernandez:

Thank you for your interest in getting a loan from Federal Bank. We appreciate your business.

It is possible for us to lend you enough money for the cheaper building. We cannot give you a larger loan because you already have more than $100,000 in debt. We can offer you a loan at the interest rate and for the term you want.

I am happy to meet with you to discuss this. I am not available on the date you mentioned. Can we meet the following day? Please let me know.

Best Wishers,
Anneliese Clark

  1. Why does Mr. Hernandez want to buy a building?
  2. Why does he prefer the Main Stress building?
  3. How much debt does Mr. Hernandez have now?
  4. How much money will the bank lend him?
  5. When does Ms. Clark want to meet with Mr. Hernandez?

Admin Log in

Please check your username and password.
×